thyssenkrupp rothe erde Slovakia, a.s.: AI-powered back-office optimization


Summary

We assisted thyssenkrupp in implementing state-of-the-art AI solution to automate some of their back-office processes involving machine-reading of documents with significant variability.

thyssenkrupp rothe erde Slovakia, a.s.: AI-powered back-office optimization

Challenge

Motivation to change

Thyssenkrupp, with is 270 people in support functions, made a strategic decision to enhance their back-office optimization efforts.

Solution

How we addressed it

Our approach was to combine the classical business consulting expertise with advanced artificial intelligence solutions.

The project encountered a major challenge due to the significant variability of automated processes and the diverse range of documents received from various suppliers that we attempted to machine-read before processing them further.

Tools & means

  • Workload analysis
  • Lean six sigma
  • Kognitos AI tool

Outcomes

What has changed

Injecting the Kognitos AI tool into the clients’ back-office processes led to remarkable advancements in efficiency, quality, speed, and flexibility of their operations.

Used services

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